Privacy Policy

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data is any data that can be used to personally identify you.

1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is ahead GmbH, Lange Reihe 29, 20099 Hamburg, Germany, e-mail: b2b@ahead-nutrition.com. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data.

1.3 The controller has appointed a data protection officer, who can be reached as follows: "J. Dusche, Lange Reihe 29, 20099 Hamburg, jd@ahead-nutrition.com"

2) Data collection when visiting our website

When using our website for information purposes only, i.e., if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to the page server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6 (1) lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no disclosure or other use of the data. However, we reserve the right to check the server log files subsequently if there are concrete indications of unlawful use.

3) Hosting & Content Delivery Network

3.1 GoDaddy

For hosting our website and displaying the page content, we use the system of the following provider: Go Daddy Operating Co LLC, 14455 North Hayden Road, Suite 226, Scottsdale, AZ 85260, USA

All data collected on our website is processed on the provider's servers.
We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision by the European Commission.

3.2 AWS-CloudFront

We use a Content Delivery Network from the following provider: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA

This service allows us to deliver large media files such as graphics, page content, or scripts faster via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6 (1) lit. f GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"), while others remain on your device for longer and allow for the saving of page settings (so-called "persistent cookies"). In the latter case, you can view the storage period in the cookie settings overview of your web browser.

Insofar as personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the performance of the contract, in accordance with Art. 6 (1) lit. a GDPR in the case of consent granted, or in accordance with Art. 6 (1) lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general.

Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contacting us

5.1 Gorgias

This website uses a live chat system from the following provider: Gorgias Inc., 180 Sansome St, Suite 1800, San Francisco, CA 94014, USA

The processing of personal data transmitted via chat is carried out either in accordance with Art. 6 (1) lit. b GDPR because it is necessary for the initiation or performance of a contract, or in accordance with Art. 6 (1) lit. f GDPR due to our legitimate interest in the effective support of our site visitors.
Your data transmitted in this way will be deleted subject to conflicting legal retention periods once the relevant matter has been conclusively resolved.

In addition, for the purpose of creating pseudonymized usage profiles, further information may be collected and evaluated using cookies, although this does not serve to personally identify you and is not combined with other datasets. Insofar as this information contains personal references, processing is carried out in accordance with Art. 6 (1) lit. f GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization purposes.

The setting of cookies can be prevented by appropriate browser settings. However, the functionality of our website may be limited in this case. You can object to the collection and storage of data for the purpose of creating a pseudonymized usage profile at any time with effect for the future.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

5.2 Reviews.io

For review reminders, we use the services of the following provider: REVIEWS.io 2020 GmbH, Skalitzer Str. 104, 10997 Berlin, Germany

Exclusively on the basis of your express consent in accordance with Art. 6 (1) lit. a GDPR, we transmit your e-mail address and, if applicable, other customer data to the provider so that they can contact you with a review reminder by e-mail.

You can revoke your consent at any time with effect for the future towards us or the provider.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

5.3 Gorgias

To process customer inquiries, we use the e-mail ticketing system of the following provider: Gorgias Inc., 180 Sansome St, Suite 1800, San Francisco, CA 94014, USA

If you make contact requests by mail via our website, these are stored and organized in the ticket system in order to enable chronological processing and to improve the service experience. You can always view the current status of the processing of your request via the individually assigned ticket number.

For the organization and processing of inquiries, personal data is collected according to the extent of its provision, but in any case name, first name, and e-mail address, transmitted to the provider, stored there, and read out.

The legal basis for the processing of this data is our legitimate interest in the efficient design of our customer service, the fastest possible response to your request, and the optimization of our service offering in accordance with Art. 6 (1) lit. f GDPR.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

5.4 WhatsApp-Business

You have the option to contact us via the messaging service WhatsApp from WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "Business version" of WhatsApp.

If you contact us via WhatsApp in connection with a specific transaction (e.g., an order placed), we store and use the mobile number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6 (1) lit. b GDPR for processing and answering your request. On the basis of the same legal basis, we may ask you via WhatsApp for the provision of further data (order number, customer number, address, or e-mail address) in order to be able to assign your request to a specific transaction.

If you use our WhatsApp contact for general inquiries (e.g., regarding the range of services, availability, or our website), we store and use the mobile number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6 (1) lit. f GDPR based on our legitimate interest in the efficient and timely provision of the desired information.

Your data is always used only to answer your request via WhatsApp. There is no disclosure to third parties.

Please note that WhatsApp Business accesses the address book of the mobile device we use for this purpose and automatically transmits phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device whose address book only stores the WhatsApp contact details of those users who have also contacted us via WhatsApp.

This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transmission of their WhatsApp phone number from the address books of their chat contacts in accordance with Art. 6 (1) lit. a GDPR upon first use of the app on their device by accepting the WhatsApp terms of use. A transfer of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is thus excluded.

For the purpose and scope of data collection and the further processing and use of the data by WhatsApp, as well as your rights and settings options in this regard to protect your privacy, please refer to WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider, which protects the data of our site visitors and prohibits disclosure to third parties.

In the context of the aforementioned processing, data transfers to servers of Meta Platforms Inc. in the USA may occur.

5.5 In the context of contacting us (e.g., via contact form or e-mail), personal data is processed – exclusively for the purpose of processing and answering your request and only to the extent necessary for this.

The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Art. 6 (1) lit. f GDPR. If your contact is aimed at a contract, an additional legal basis for the processing is Art. 6 (1) lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively resolved and provided that there are no statutory retention obligations to the contrary.

6) Data processing when opening a customer account

In accordance with Art. 6 (1) lit. b GDPR, personal data will continue to be collected and processed to the extent required if you provide it to us when opening a customer account. For which data is required for opening an account, please refer to the input mask of the corresponding form on our website.

Deletion of your customer account is possible at any time and can be done by a message to the aforementioned address of the controller. After deletion of your customer account, your data will be deleted, provided that all contracts concluded through it have been fully processed, no statutory retention periods prevent this, and there is no remaining legitimate interest on our part for further storage.

7) Use of customer data for direct marketing

7.1 Registration for our e-mail newsletter

If you register for our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. Providing further data is voluntary and is used to address you personally. For the newsletter dispatch, we use the so-called double opt-in procedure, which ensures that you only receive the newsletter if you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the provided e-mail address.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 (1) lit. a GDPR. Here, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the aforementioned controller. After unsubscribing, your e-mail address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to further data use that is permitted by law and about which we inform you in this statement.

7.2 Klaviyo

Our e-mail newsletters are sent via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

Based on our legitimate interest in effective and user-friendly newsletter marketing, we pass on your data provided during newsletter registration to this provider in accordance with Art. 6 (1) lit. f GDPR so that they can handle the newsletter dispatch on our behalf.

Subject to your express consent in accordance with Art. 6 (1) lit. a GDPR, the provider also performs statistical success evaluation of newsletter campaigns using web beacons or tracking pixels in the sent e-mails, which can measure opening rates and specific interactions with the contents of the newsletter. In doing so, device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated, but not combined with other datasets.

You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider, which protects the data of our site visitors and prohibits disclosure to third parties.

7.3 WhatsApp newsletter

If you register for our WhatsApp newsletter, we will regularly send you information about our offers via WhatsApp. The only mandatory information for sending the newsletter is your mobile number.

To receive the newsletter, you add our communicated mobile number to the contacts of your mobile device and send us the message "Start" via WhatsApp. By sending this WhatsApp message, you give us your consent for the use of your personal data in accordance with Art. 6 (1) lit. a GDPR for the purpose of sending the newsletter. We will then add you to our newsletter distribution list.

The data we collect when you sign up for the newsletter is processed exclusively for the purpose of promotional outreach via the newsletter. You can unsubscribe from the newsletter at any time by sending us the message "Stop" via WhatsApp. Once you have unsubscribed, your mobile phone number will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

Please note that WhatsApp Business gains access to the address book of the mobile device we use for this purpose and automatically transmits phone numbers stored in the address book to a server of the parent company, Meta Platforms Inc., in the USA.

For the dispatch of our WhatsApp newsletter, we therefore use a mobile device in whose address book only the WhatsApp contact details of our newsletter recipients are stored. This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transmission of their WhatsApp phone number from the address books of their chat contacts in accordance with Art. 6 (1) (a) GDPR when they first used the app on their device by accepting the WhatsApp Terms of Service. A transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

For the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your related rights and setting options for protecting your privacy, please refer to the privacy policy of WhatsApp: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with WhatsApp that protects the data of our newsletter recipients and prohibits its disclosure to third parties.

Within the scope of the processing operations mentioned above, data may be transferred to servers of Meta Platforms Inc. in the USA.

7.4 - Our WhatsApp newsletters are sent via this provider: chatarmin.com GmbH, Kaiserstraße 89/2/3, 1070 Vienna, Austria

Based on our legitimate interest in effective and user-friendly newsletter marketing, we pass on your telephone number linked to your WhatsApp account and, if applicable, your first and last name to this provider in accordance with Art. 6 (1) (f) GDPR so that they can take over the newsletter dispatch on our behalf.

Subject to your express consent pursuant to Art. 6 (1) (a) GDPR, the provider also performs a statistical evaluation of the success of newsletter campaigns using web beacons or tracking pixels in the WhatsApp messages sent, which can measure open rates and specific interactions with the newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated, but not merged with other data sets.

You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits its disclosure to third parties.

7.5 Product availability notification via email

For items that are temporarily unavailable, you can sign up to receive email product availability notifications. In this case, we will send you a one-time email message regarding the availability of the item you have selected. The only mandatory information for sending this notification is your email address. Providing further data is voluntary and may be used to address you personally. For mailing, we use the so-called double opt-in procedure, which ensures that you only receive a notification after you have expressly confirmed your consent to us by clicking on a verification link sent to the provided email address.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 (1) (a) GDPR. We store your IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your email address at a later time. The data we collect when you register for our email product availability notification service is used strictly for that purpose.

You can unsubscribe from availability notifications at any time by sending a corresponding message to the controller mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our distribution list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

7.6 Shopping cart reminders via email

If you abandon your purchase with us before completing the order, you have the option to be reminded of the contents of your virtual shopping cart once via email.

The only mandatory information for sending this reminder is your email address. Providing further data is voluntary and may be used to address you personally. For mailing, we use the so-called double opt-in procedure, which ensures that you only receive a notification after you have expressly confirmed your consent to us by clicking on a verification link sent to the provided email address.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 (1) (a) GDPR for the sending of a shopping cart reminder. We store your IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your email address at a later time. The data we collect when you register for our email notification service is used strictly for that purpose.

You can unsubscribe from shopping cart reminders at any time by sending a corresponding message to the controller mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our distribution list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

8) Data processing for order processing

8.1 Insofar as is necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 (1) (b) GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data transmitted by you during the order in order to inform you personally within the framework of our legal information obligations in accordance with Art. 6 (1) (c) GDPR. Your contact data will be used strictly for the purpose of communicating about updates owed by us and will only be processed by us for this purpose to the extent necessary for the respective information.

To process your order, we also work with the following service provider(s) that support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.2 Billbee

For order processing, we use the following provider: Billbee GmbH, Arolser Str. 10, 34477 Twistetal

Name, address, and, if applicable, other personal data are passed on to the provider in accordance with Art. 6 (1) (b) GDPR exclusively for the purpose of processing the online order. Your data is only passed on to the extent that this is actually necessary for the processing of the order.

8.3 Use of payment service providers

- Amazon Pay

On this website, one or more online payment methods of the following provider are available: Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg

When selecting a payment method from the provider where you make an advance payment (e.g., credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) (b) GDPR. In this case, your data will be passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
- Apple Pay

If you choose the "Apple Pay" payment method from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment processing takes place via the "Apple Pay" function of your device operated with iOS, watchOS, or macOS by charging a payment card stored in "Apple Pay." Apple Pay uses security features integrated into your device's hardware and software to protect your transactions. To authorize a payment, you must enter a code you have previously set, as well as verify using your device's "Face ID" or "Touch ID" function.

For the purpose of payment processing, your information provided during the ordering process, along with information about your order, is transmitted to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to carry out the payment. Encryption ensures that only the website where the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the original website to confirm successful payment.

If personal data is processed during the described transmissions, the processing takes place exclusively for the purpose of payment processing in accordance with Art. 6 (1) (b) GDPR.

Apple retains anonymized transaction data, including the approximate purchase amount, approximate date and time, and whether the transaction was completed successfully. Through anonymization, any personal reference is completely excluded. Apple uses the anonymized data to improve "Apple Pay" and other Apple products and services.

When you use Apple Pay on your iPhone or Apple Watch to complete a purchase you initiated via Safari on a Mac, the Mac and the authorization device communicate over an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can identify you. You can disable the ability to use Apple Pay on your Mac in your iPhone's settings. Go to "Wallet & Apple Pay" and turn off "Allow Payments on Mac."

Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT203027
- iDeal

On this website, one or more online payment methods of the following provider are available: Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands

On this website, one or more online payment methods of the following provider are available: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

When selecting a payment method where the provider makes an advance payment (e.g., invoice or installment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, zip code, city, date of birth, email address, telephone number, and possibly data on an alternative payment method).

To protect our legitimate interest in determining the creditworthiness of our customers, this data is forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6 (1) (f) GDPR. Based on the personal data you provided and other data (such as shopping cart, invoice amount, order history, payment experiences), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

For the decision within the framework of the application review, in addition to provider-internal criteria, identity and credit information from the following credit agencies can also be included in accordance with Art. 6 (1) (f) GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical method. Address data, among other things, is included in the calculation of the score values, but not exclusively.

You can object to this processing of your data at any time by sending us a message or by contacting the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Mollie

On this website, one or more online payment methods of the following provider are available: Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands

On this website, one or more online payment methods of the following provider are available: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

When selecting a payment method from the provider where you make an advance payment, your payment data provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) (b) GDPR. In this case, your data will be passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

When selecting a payment method where we make an advance payment, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, zip code, city, date of birth, email address, telephone number, and possibly data on an alternative payment method).

In such cases, to protect our legitimate interest in determining your creditworthiness, this data is forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6 (1) (f) GDPR. Based on the personal data you provided and other data (such as shopping cart, invoice amount, order history, payment experiences), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

This website uses PayPal Checkout, an online payment system from PayPal, which consists of PayPal's own payment methods and local third-party payment methods.

When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – "Pay Later" via PayPal, we pass your payment data on to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. This transfer takes place in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal, or – if offered – "Pay Later" via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6(1)(f) GDPR based on PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit assessment regarding the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, flows into the calculation of the score values, but is not exclusively used. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may remain entitled to process your personal data if this is necessary for contractual payment processing.

If the PayPal payment method "Invoice" is available and selected, your payment data will first be transmitted to PayPal in preparation for payment, after which PayPal will forward it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") to execute the payment. The legal basis is Art. 6(1)(b) GDPR in each case. In this case, RatePay carries out an identity and credit check in its own name to determine solvency in accordance with the principle mentioned above and passes your payment data on to credit agencies due to the legitimate interest in determining solvency in accordance with Art. 6(1)(f) GDPR. A list of the credit agencies that Ratepay can use can be found here: https://www.ratepay.com/legal-payment-creditagencies/

When using the payment method of a local third-party provider, your payment data will first be passed on to PayPal in preparation for payment in accordance with Art. 6(1)(b) GDPR. Depending on your selection of an available local payment method, PayPal will then transmit your payment data to the corresponding provider to execute the payment in accordance with Art. 6(1)(b) GDPR:

- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)

For further data protection information, please refer to the privacy policy of PayPal: https://www.paypal.com/de/legalhub/paypal/privacy-full
- Shopify Payments

One or more online payment methods of the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

If you select a payment method from this provider for which you make an advance payment (e.g., credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to this provider in accordance with Art. 6(1)(b) GDPR. In this case, your data will be passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.
- Sofortüberweisung

One or more online payment methods of the following provider are available on this website: Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden

One or more online payment methods of the following provider are available on this website: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland

If you select a payment method for which the provider makes an advance payment (e.g., invoice or installment purchase or direct debit), you will also be asked to provide certain personal data (first and last name, street, house number, zip code, city, date of birth, email address, telephone number, if applicable, data on an alternative means of payment) during the ordering process.

In order to safeguard our legitimate interest in determining the solvency of our customers, this data will be forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6(1)(f) GDPR. Based on the personal data you have provided as well as other data (such as shopping cart, invoice amount, order history, payment experiences), the provider checks whether the payment method you have selected can be granted with regard to payment and/or default risks.

The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, flows into the calculation of the score values, but is not exclusively used.

You can object to this processing of your data at any time by sending a message to us or the provider. However, the provider may remain entitled to process your personal data if this is necessary for contractual payment processing.

9) Online Marketing

9.1 ADCELL Partner Program Affiliate

We participate in the affiliate program of the following provider: Firstlead GmbH, Rosenfelder St. 15-16, 10315 Berlin, Germany

In this context, we have placed links on our website that lead to offers on websites of the provider or third parties ("partner sites").

To measure the success of an affiliate link, to evaluate orders generated via such a link, and to calculate the corresponding commission payments, the provider uses cookies and/or comparable technologies, which are generally set on the partner sites and for which we are not responsible under data protection law. In doing so, the provider regularly also processes the IP address and, if applicable, further device information.

All processing described above, in particular the reading or storing of information on the device you use, only takes place if you have given your express consent for this in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by using the cookie consent management options on the partner sites.

9.2 AWIN Performance Advertising Network Affiliate

We participate in the affiliate program of the following provider: AWIN AG, Eichhornstraße 3, 10785 Berlin, Germany

In this context, we have placed links on our website that lead to offers on websites of the provider or third parties ("partner sites").

9.3 Own Affiliate Program via Affiliatly

In connection with the product presentations on our website, we maintain our own affiliate program, which is organized via the service "Affiliatly" of the following provider: Overcode LTD, str. Konstantin Ognyanovich 16, floor 2, 3000 Vratsa, Bulgaria

As part of the affiliate program, we provide partner links to interested third-party website operators for placement on their websites, which lead to our offers.

When you are redirected to our website by clicking on a partner link, the provider uses cookies and/or comparable technologies there to measure the success of an affiliate link, to evaluate orders generated via such a link, and to settle corresponding commission payments, by means of which the IP address and, if applicable, other device information can also be regularly processed.

All processing described above, in particular the reading or storing of information on the device you use, only takes place if you have given your express consent for this in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

9.4 Sovendus Sales

For our voucher offers, we use the services of the following provider: Sovendus GmbH, Hermann-Veit-Str. 6, 76135 Karlsruhe, Germany

The provider operates a voucher network through which participating partner shops can post vouchers and distribute them to their customers. For this purpose, your data, which is necessary for issuing your voucher, is forwarded by us to the provider in encrypted form. The data is only forwarded to the provider if you have completed your purchase and clicked on the voucher banner. The transfer of this data serves exclusively to pre-populate the fields for voucher issuance.

The described processing of data takes place in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in promotional contact with you by advertising third parties, from whose benefits you can profit by redeeming the vouchers.

10) Web Analysis Services

10.1 Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analysis service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when visiting the website, Google (Universal) Analytics sets cookies, which are stored as small text files on your device and collect certain information. The scope of this information also includes your IP address, which, however, is shortened by Google by the last digits to exclude direct personal reference.

The information is transmitted to Google servers and further processed there. In this context, transfers to Google LLC, based in the USA, are also possible.

Google uses the collected information on our behalf to evaluate your use of the website, to compile reports on website activity for us, and to provide other services related to website and internet use. The IP address transmitted by your browser as part of Google Analytics and shortened will not be merged with other data by Google. The data collected as part of the use of Google (Universal) Analytics will be stored for a duration of two months and then deleted.

All processing described above, in particular the setting of cookies on the device used, only takes place if you have given us your express consent for this in accordance with Art. 6(1)(a) GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit. You can revoke your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with Google, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

Further legal information on Google (Universal) Analytics can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic features
Google (Universal) Analytics uses the special "demographic features" function and can use it to create statistics that make statements about the age, gender, and interests of site visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups to be identified for marketing activities. However, the collected data cannot be assigned to a specific person and will be deleted after storage for a duration of two months.

Google Signals
As an extension to Google (Universal) Analytics, Google Signals can be used on this website to generate cross-device reports. If you have activated personalized ads and have linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics in accordance with Art. 6(1)(a) GDPR, analyze your usage behavior across devices and create database models, including cross-device conversions. We do not receive any personal data from Google, only statistics. If you want to stop the cross-device analysis, you can deactivate the "Personalized advertising" function in the settings of your Google account. To do this, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google (Universal) Analytics, the "UserIDs" function can be used on this website. If you have consented to the use of Google (Universal) Analytics in accordance with Art. 6(1)(a) GDPR, have set up an account on this website, and log in to this account on different devices, your activities, including conversions, can be analyzed across devices.

10.2 Google Analytics 4

This website uses Google Analytics 4, a web analysis service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when visiting the website, Google Analytics 4 sets cookies, which are stored as small text files on your device and collect certain information. The scope of this information also includes your IP address, which, however, is shortened by Google by the last digits to exclude direct personal reference.

The information is transmitted to Google servers and further processed there. In this context, transfers to Google LLC, based in the USA, are also possible.

Google uses the collected information on our behalf to evaluate your use of the website, to compile reports on website activity for us, and to provide other services associated with website and internet usage. The IP address transmitted by your browser as part of Google Analytics and shortened will not be merged with other data from Google. The data collected within the scope of using Google Analytics 4 is stored for a period of two months and subsequently deleted.

All processing described above, particularly the setting of cookies on the device used, only takes place if you have given us your express consent for this in accordance with Art. 6 (1) (a) GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to our site. You can revoke your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with Google, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

Further legal information regarding Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic Features
Google Analytics 4 uses the special "demographic features" function to create statistics that make statements about the age, gender, and interests of site visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups to be identified for marketing activities. However, the collected data cannot be assigned to any specific person and will be deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals can be used on this website to generate cross-device reports. If you have activated personalized ads and linked your devices with your Google account, Google can, subject to your consent to the use of Google Analytics in accordance with Art. 6 (1) (a) GDPR, analyze your usage behavior across devices and create database models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalized Advertising" function in the settings of your Google account. To do this, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the "UserIDs" function can be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6 (1) (a) GDPR, have set up an account on this website, and log in to this account on different devices, your activities, including conversions, can be analyzed across devices.

Collection of User-Provided Data
To improve analysis results for users whose contact details we have received in the context of business or business-like relationships, we use the "collection of user-provided data" function.
Subject to your express consent in accordance with Art. 6 (1) (a) GDPR, we transmit one or more files containing aggregated customer data regarding your person (primarily email address and phone number) to Google electronically as part of this function. Google does not receive access to clear data here, but rather automatically encrypts the information in the customer files during the transmission process using a special algorithm. The encrypted information can then only be used by Google to associate it with existing Google accounts that the affected individuals have set up.
The processing serves to refine measurement data, improves cross-device user tracking, and enables the integration of analysis results into advertising personalization and conversion tracking functions of Google Ads.
You can revoke your consent to us at any time with effect for the future. Further information on Google's data protection measures regarding the transmission of customer data can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182

10.3 Google Tag Manager

This website uses the "Google Tag Manager," a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google").

The Google Tag Manager provides a technical foundation for bundling various web applications, including tracking and analysis services, and calibrating, controlling, and linking them to conditions via a unified user interface. The Google Tag Manager itself does not store information on user devices or read it. The service also does not perform independent data analysis. However, when you visit the site, your IP address is transmitted to Google via the Google Tag Manager and may be stored there. Transmission to servers of Google LLC in the USA is also possible.

This processing is only carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. Without this grant of consent, the Google Tag Manager will not be used during your visit to our site. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

Further legal information regarding Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

10.4 Klar!

This website uses the web analysis service of the following provider: Klar Insights GmbH, Marktstr. 18, 80802 Munich, Germany

With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the device used such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behavior on our website and to create pseudonymized usage profiles. Among other things, this allows for the evaluation of movement patterns (so-called heatmaps), which show the duration of site visits as well as interactions with site content (e.g., text entries, scrolling, clicks, and mouse-overs). Pseudonymization fundamentally excludes any direct personal reference. A consolidation with clear data about your person collected in another way does not take place.

All processing described above, particularly the reading or storing of information on the device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

10.5 Microsoft Clarity

This website uses the web analysis service of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

10.6 Tracify

This website uses the web analysis service "Tracify" from Tracify GmbH, Agnes-Pockels-Bogen 1, 80992 Munich. With the help of Tracify, certain usage data from site visitors (date and time of access, browser user agent) is collected, evaluated, and prepared in automatic reports in anonymized form. On one hand, these enable us to continuously optimize our online offering, and on the other, they help to identify and resolve technical problems such as error messages during page calls or search engine issues. Tracify operates here via a simple script code without the use of cookies, which means that Tracify never sets cookies on your device at any time.

The information processed via Tracify never contains any personal reference and therefore allows no conclusions to be drawn about your person.

All processing described above, particularly the reading of information on the device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

11) Retargeting/ Remarketing and Conversion Tracking

11.1 Meta Pixel with Advanced Matching

Within our online offering, we use the "Meta Pixel" service of the following provider in advanced matching mode: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta")

If a user clicks on an advertisement placed by us on Facebook or Instagram, the URL of our linked page is extended by a parameter with the help of "Meta Pixel." After redirection, this URL parameter is then entered into the user's browser by a cookie that our linked page itself sets. In addition, this cookie captures specific customer data such as the email address that we collect on our website linked to the Facebook or Instagram ad during processes such as completed purchases, account logins, or registrations (advanced matching). The cookie is then read and allows for the transmission of the data, including the specific customer data, to Meta.

We use "Meta Pixel" with advanced matching to make our advertisements (so-called "Ads") on Facebook and/or Instagram more effective and to ensure they correspond to user interests or exhibit certain characteristics (e.g., interests in certain topics or products determined based on visited websites), which we transmit to Meta (so-called "Custom Audiences").

Furthermore, we analyze the effectiveness of our advertisements by tracking whether users were redirected to our website after clicking an ad (conversion). Compared to the standard version of "Meta Pixel," the advanced matching function helps us measure the effectiveness of our advertising campaigns better by capturing more attributed conversions.

All transmitted data is stored and processed by Meta, so that an assignment to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with Meta's Data Policy (https://www.facebook.com/about/privacy/). The data can enable Meta and its partners to serve ads on and off Facebook.

All processing described above, particularly the setting of cookies for reading information on the device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

The information generated by Meta is generally transmitted to a Meta server and stored there; in this context, transmission to servers of Meta Platforms Inc. in the USA may also occur.

11.2 Google Ads Remarketing

This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google sets a cookie in your device's browser, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you visit. Any further data processing only takes place if you have agreed to Google that your internet and app browser history may be linked by Google with your Google account and information from your Google account used to personalize ads that you view on the web. If, in this case, you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this, your personal data is temporarily linked by Google with Google Analytics data to form target groups. In the course of using Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC. in the USA.

All processing described above, particularly the setting of cookies for reading information on the device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) (a) GDPR. Without this grant of consent, retargeting technology will not be used during your visit to our site.

You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website.

Details on the processing initiated by Google and Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11.3 Elevar

This website uses the conversion tracking technology of the following provider: Elevar LLC, 520 Folly Road, Ste 25 #140, Charleston, SC 29412, USA

If you have reached our website via an advertisement on the provider's domain, the success of the advertisement can be tracked with the help of cookies and/or comparable technologies (tracking pixels, web beacons, pings, or HTTP requests).

For this purpose, certain end-device and browser information, potentially including your IP address, is read via the tracking technology in order to record and evaluate user actions predefined by us (e.g., completed transactions, leads, search queries on the website, views of product pages). This allows for the creation of statistics regarding usage behavior on our website after being redirected from an advertisement, which serves us in optimizing our offering.
All processing described above, in particular the setting of cookies for reading information on the end-device used, will only be performed if you have given us your express consent to do so in accordance with Art. 6(1)(a) GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

11.4 Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

We use the Google Ads offering to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. We can determine how successful individual advertising measures are in relation to the data of the advertising campaigns. Our objective here is to display advertisements that are of interest to you, to make our website more interesting for you, and to achieve a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your end device. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads client receives a different cookie. Cookies can thus not be tracked via the websites of Google Ads clients. The information obtained with the help of the conversion cookie serves to create conversion statistics for Google Ads clients who have opted for conversion tracking. The clients learn the total number of users who clicked on their ad and were redirected to a page provided with a conversion tracking tag. However, they do not receive any information that can be used to identify users personally.

As part of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.

Details on the processing initiated by Google Ads Conversion Tracking and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

All processing described above, in particular the setting of cookies for reading information on the end-device used, will only be performed if you have given us your express consent to do so in accordance with Art. 6(1)(a) GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in from Google available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

In order to address users whose data we have received in the context of business or business-like relationships with advertising that is even more tailored to their interests, we use a customer match function within the framework of Google Ads. To do this, we transmit one or more files containing aggregated customer data (primarily email addresses and telephone numbers) to Google electronically. In this process, Google does not gain access to clear data, but automatically encrypts the information in the customer files during the transmission process using a special algorithm. The encrypted information can then only be used by Google to match it to existing Google accounts created by the affected persons. This enables the display of personalized advertising across all Google services linked to the respective Google account.

Customer data is only transmitted to Google if you have given us your express consent to do so in accordance with Art. 6(1)(a) GDPR. You can revoke this consent to us at any time with effect for the future. Further information on Google's data protection measures regarding the customer match function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182
Google's privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

11.5 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform operated by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies to serve ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads multiple times. Via a cookie ID, Google records which ads are served in which browser and can thus prevent them from being displayed multiple times. Furthermore, GMP can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, if a user sees a GMP ad and later visits the advertiser's website using the same browser and buys something via this website. According to Google, GMP cookies contain no personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server.

We have no influence over the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of GMP, Google receives the information that you have accessed the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out and store your IP address. As part of the use of GMP, personal data may also be transmitted to the servers of Google LLC in the USA.

The privacy policy for GMP by Google can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11.6 ReConvert

This website uses the conversion tracking technology of the following provider: StilyoApps Ltd., Dishon St. 9, 13825 Tel Aviv-Yafo, Israel

If you are interested in further products or promotions via advertisements displayed on the order confirmation page after placing an order, the success of these advertisements can be tracked with the help of cookies and/or comparable technologies (tracking pixels, web beacons, pings, or HTTP requests).

At the same time, the service enables the statistical evaluation of the use of new functions and content on order confirmation pages by displaying test variants to certain user groups using cookies or comparable technologies. In the interest of improving the attractiveness of our website, this allows us to understand which variants are preferred by users.

All processing described above, in particular using cookies or comparable technologies, will only be performed if you have given us your express consent to do so in accordance with Art. 6(1)(a) GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

In the case of data transmission to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

11.7 TikTok Pixel

This website uses the conversion tracking technology of the following provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

12) Page functionalities

12.1 YouTube

This website uses plugins for displaying and playing videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC., USA

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers, at the latest when the video is played, in order to load the content. In this process, certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, to create playback statistics, and to prevent abusive behavior.

If you are logged into a user account with the provider during your visit to the site, your data will be directly associated with your account when you click on a video. If you do not wish for the association with your account to occur, you must log out before activating the playback button.

All processing mentioned above, in particular the setting of cookies for reading information on the end-device used, only takes place if you have given us your express consent to do so in accordance with Art. 6(1)(a) GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service via the "Cookie Consent Tool" provided on the website.

12.2 Trusted Shops Trustbadge

Graphic elements of the following provider are integrated on our website to display external customer reviews and/or an externally awarded seal of quality: Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne, Germany

When you access a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers in order to properly load the elements. In this process, certain browser information, including your IP address, is transmitted to the provider.

Insofar as personal data is also processed during this process, this is done in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the optimal marketing of our offering and the appealing design of our website.

In the case of an online order with us, further processing may take place.

Depending on your express consent in accordance with Art. 6(1)(a) GDPR, your order information (order total, order number, product purchased if applicable) as well as your email address will be encrypted and transmitted to the provider via the Trustbadge after an order is completed, in order to check an existing registration for the provider's services (in particular "Buyer Protection") and, if necessary, to enable a new registration.

In the event of a detected existing registration or in the event of a new registration with the provider for their services (in particular Buyer Protection), your order information (order total, order number, product purchased) and your email address will be transmitted to them based on the contractual agreement with the provider in accordance with Art. 6(1)(b) GDPR and further processed by them in order to provide the services (in particular Buyer Protection).

We are jointly responsible with the provider for the processing described above in accordance with Art. 26 GDPR. The agreement on joint responsibility can be viewed here: https://help.etrusted.com/hc/de/articles/23970817960082

12.3 TrustPilot

Graphic elements of the following provider are integrated on our website to display external customer reviews and/or an externally awarded seal of quality: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark

12.4 Google Maps

This website uses an online map service from the following provider: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Google Maps is a web service for displaying interactive (land) maps in order to visualize geographic information. Through the use of this service, our location is displayed to you and any potential journey is facilitated.

As soon as you access subpages into which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there; this may also involve a transfer to the servers of Google LLC. in the USA. This takes place regardless of whether Google provides a user account that you are logged into or whether a user account exists. If you are logged into Google, your data will be directly assigned to your account. If you do not wish for the data to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as user profiles and evaluates them.

The collection, storage, and evaluation are carried out in accordance with Art. 6 (1) (f) GDPR on the basis of Google's legitimate interest in displaying personalized advertising, market research, and/or designing Google websites to meet requirements. You have a right to object to the creation of these user profiles, and you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google in the context of using Google Maps, you also have the option of completely deactivating the Google Maps web service by turning off the JavaScript application in your browser. Google Maps, and thus also the map display on this website, can then not be used.

Where legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the procedure for filing an objection described above.

For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/

12.5 Google Web Fonts

This page uses so-called Web Fonts provided by the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When you access a page, your browser loads the required Web Fonts into its browser cache in order to display texts and fonts correctly and establishes a direct connection to the provider's servers. As a result, certain browser information, including your IP address, is transmitted to the provider.

Data may also be transferred to: Google LLC, USA

The processing of personal data in the course of establishing a connection with the font provider only takes place if you have given us your explicit consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie Consent Tool" provided on the website. If your browser does not support Web Fonts, a standard font from your computer will be used.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/

12.6 Google reCAPTCHA

On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC, USA.

For the visual design of the captcha window, "Google Fonts," i.e., fonts loaded from the internet by Google, are used by the provider. No further information beyond what is stated above, which is already transmitted to Google via the functionality of reCAPTCHA, is processed in this process.

The service checks whether an input is made by a natural person or abusively by machine or automated processing, and blocks spam, DDoS attacks, and similar automated harmful access. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used, as well as the date and duration of the visit and transmits this to the provider's servers for evaluation. Cookies, i.e., small text files that are stored in the browser of the end device, may be used for this purpose.

Insofar as the processing described above is based on cookies, these are only set if you have given us your explicit consent to do so in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

If the processing described above is carried out without the use of cookies, the legal basis is our legitimate interest in determining individual responsibility on the internet and preventing abuse and spam in accordance with Art. 6 (1) (f) GDPR.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/

12.7 Typeform

For conducting surveys or for online forms, we use the services of the following provider: TYPEFORM SL, Carrer de Can Rabia 3-5, 4th floor, 08017 Barcelona, Spain

The provider enables us to design and evaluate surveys and online forms. In addition to the respective personal data that you enter into the forms, information regarding your operating system, browser, date and time of your visit, referrer URL, and your IP address is also collected, transmitted to the provider, and stored on the provider's servers.

The information entered by you into the forms is stored in a password-protected manner to ensure that third-party access is excluded and that only we can evaluate the data for the respective purpose specified in the form.

In the processing of personal data that is necessary for the performance of a contract with you (this also applies to processing operations required for carrying out pre-contractual measures), Art. 6 (1) (b) GDPR serves as the legal basis. If you have given us consent for the processing of your data, the processing takes place on the basis of Art. 6 (1) (a) GDPR. Granted consent can be revoked at any time with effect for the future.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

12.8 Applications for job vacancies by email

On our website, we advertise currently vacant positions in a separate section, for which interested parties can apply by email to the provided contact address.

Applicants must provide all personal data required for a sound assessment, including general information such as name, address, and contact options, as well as performance-related certificates and, if applicable, health-related information. Details regarding the application can be found in the job advertisement.

Upon receipt of the application by email, the data is stored and evaluated exclusively for the purpose of processing the application. For inquiries, we use either the applicant's email address or telephone number. The processing is based on Art. 6 (1) (b) GDPR (or Section 26 (1) BDSG), in the sense of which the completion of the application process is considered the initiation of an employment contract.

Insofar as special categories of personal data within the meaning of Art. 9 (1) GDPR (e.g., health data such as information about severe disability) are requested from applicants during the application process, the processing is carried out in accordance with Art. 9 (2) (b) GDPR so that we can exercise our rights arising from labor law and the law of social security and social protection and comply with our obligations in this regard.

Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 (1) (h) GDPR if it is for the purposes of preventive medicine or occupational medicine, for the assessment of the working capacity of the applicant, for medical diagnosis, the provision of health or social care or treatment, or the management of health or social care systems and services.

If the applicant is not selected or if an applicant withdraws their application prematurely, their transmitted data as well as all electronic correspondence, including the application email, will be deleted after notification, at the latest after 6 months. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, if necessary, in being able to fulfill our obligations to provide evidence under the regulations on the equal treatment of applicants.

In the event of a successful application, the provided data will be processed on the basis of Art. 6 (1) (b) GDPR (in the case of processing in Germany in conjunction with Section 26 (1) BDSG) for the purpose of carrying out the employment relationship.

12.9 Personio

For the administration, organization, and processing of online applications, we use the software of the following provider: Personio SE & Co. KG, Seidlstraße 3, 80335 Munich

Based on our legitimate interest in effective and user-friendly applicant management, your data transmitted as part of the online application is passed on to the provider in encrypted form in accordance with Art. 6 (1) (f) GDPR, stored there, and made available to us for the purpose of dealing with the application.

We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits disclosure to third parties.

13) Tools and miscellaneous

13.1 - DATEV

For handling bookkeeping, we use the service of the cloud-based accounting software from the following provider: DATEV eG, Paumgartnerstr. 6-14, 90429 Nuremberg, Germany

The provider processes incoming and outgoing invoices as well as, if applicable, the bank transactions of our company in order to automatically record invoices, match them to transactions, and create financial accounting from this in a semi-automated process.

Insofar as personal data is also processed during this process, the processing takes place on the basis of our legitimate interest in an efficient organization and documentation of our business processes in accordance with Art. 6 (1) (f) GDPR.
- pathway solutions

For handling bookkeeping, we use the service of the cloud-based accounting software from the following provider: pathway solutions gmbh, c/o ba tax gmbh, Alstertwiete 3, 20099 Hamburg

13.2 Cookie Consent Tool

This website uses a so-called "Cookie Consent Tool" to obtain effective user consent for cookies and cookie-based applications that require consent. The "Cookie Consent Tool" is displayed to users when they visit the page in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by checking a box. Through the use of the tool, all cookies/services requiring consent are only loaded if the respective user gives their consent by checking the box. This ensures that such cookies are only set on the user's respective end device if consent has been given.

The tool sets technically necessary cookies to save your cookie preferences. As a general rule, personal user data is not processed.

If, in individual cases, personal data (such as the IP address) is processed for the purpose of saving, assigning, or logging cookie settings, this is done in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies, and thus in a legally compliant design of our website.

A further legal basis for the processing is Art. 6 (1) (c) GDPR. As the data controller, we are subject to the legal obligation to make the use of technically non-essential cookies dependent on the respective user consent.

Where necessary, we have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

Further information on the operator and the setting options of the Cookie Consent Tool can be found directly in the corresponding user interface on our website.

13.3 Channable

This website uses Channable, an online marketing tool from ProductImpulse BV, Kromme Nieuwegracht 66, 3512 HL Utrecht, Netherlands. Use is based on Art. 6 (1) sentence 1 (f) GDPR. Channable uses so-called cookies, which are text files that are stored on your computer and allow for an analysis of your use of the website. The information generated by the cookie about your use of the website, such as browser type/version, referrer URL (the previously visited page), hostname of the accessing computer (IP address), time of the server request, is generally transmitted to a Channable server in Germany and stored there. The IP address transmitted by your browser as part of Channable is not merged with other data by Channable. Furthermore, the IP address is only cached by Channable for a short period (generally a maximum of 24 hours) and then anonymized. Caching is carried out exclusively for the detection of potential click fraud (bot detection).

On behalf of the operator of this website, Channable will use this information to evaluate the performance of connected online marketing channels such as idealo.de or Google Shopping. You can prevent the storage of cookies by adjusting your browser software accordingly. However, please note that in this case, you may not be able to use all functions of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Channable, as well as the processing of this data by Channable, by using the opt-out option available under the following link: www.channelpilot.de/optout. In this case, an opt-out cookie is set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid for the browser last used. If you delete the cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Channable can be found at https://www.channable.com/privacy-policy

14) Data subject rights

14.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller regarding the processing of your personal data, whereby reference is made to the stated legal basis for the respective requirements for exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to revoke consent given pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

14.2 RIGHT TO OBJECT

IF, AS PART OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING. YOU MAY EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

15) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – if applicable – additionally by the respective statutory retention period (e.g., commercial and tax law retention periods).

When processing personal data based on explicit consent pursuant to Art. 6 (1) (a) GDPR, the data concerned is stored until you revoke your consent.

If there are statutory retention periods for data that is processed within the framework of legal or quasi-legal obligations based on Art. 6 (1) (b) GDPR, this data will be routinely deleted after the expiry of the retention periods, provided that it is no longer required for the performance of the contract or the initiation of a contract and/or we have no legitimate interest in continuing to store it.

When processing personal data based on Art. 6 (1) (f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

When processing personal data for the purpose of direct marketing based on Art. 6 (1) (f) GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (2) GDPR.

Unless otherwise stated in the other information provided in this statement regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

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Privacy Policy

1) Introduction and contact details of the controller

2) Data collection when visiting our website

3) Hosting & Content Delivery Network

4) Cookies

5) Contacting us

6) Data processing when opening a customer account

7) Use of customer data for direct marketing

8) Data processing for order processing

9) Online Marketing

10) Web Analysis Services

11) Retargeting/ Remarketing and Conversion Tracking

12) Page functionalities

13) Tools and miscellaneous

14) Data subject rights

15) Duration of storage of personal data

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